Openings

We invite enthusiastic, determined lifelong learners with an interest in urban and community issues. Our programmes include Citizen Matters civic media platform, Open City urban data platform, and several civic engagement and capacity-building initiatives.

Open Positions

1. Programme Associate, Civic Engagement

Location: Bengaluru/Chennai/Mumbai


Key Responsibilities

1. Coordination & Community Engagement

• Organise events, workshops, and learning sessions (online/offline) with community partners.
• Facilitate civic engagement activities and document ecosystem insights for reports.
• Research civic trends and maintain stakeholder relationships.

2. Impact Tracking & Reporting

• Collect and analyse impact data, gather stakeholder feedback and track post-programme initiatives.
• Draft impact reports and share updates via social media, blogs, and websites.

Expectations

• Undergraduate degree in media, social sciences, public policy, or related fields
• 1–2 years’ experience in community engagement, event coordination, or research
• Strong organisational, communication, and documentation skills

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2. Community Anchor (Part-time)

Location: Bengaluru / Mumbai

Build and sustain an active civic network by engaging with RWAs, activists, and local groups. Source stories, support civic journalists (CJs), and facilitate events to drive community participation and storytelling.

Key Responsibilities:

• Connect regularly with stakeholders to strengthen civic ties.
• Track developments in the civic and urban space, relevant news and work of research organisations
• Plan online/offline events (webinars, discussions) 
• Source stories, images, and data from citizens and expert
• Document community activities 

Expectations

• Passion for the city and civic change
• Strong connections in the civic space in your city, and experience in civic initiatives.
• Strong communication, coordination, and storytelling skills

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3. Civic Narrative Anchor (Part-time)

Location: Flexible

This is a dynamic, hands-on role in driving civic engagement and public discourse.

 Key Responsibilities

• Identifying and connecting themes: Spot relevant and meaningful themes from civic discourse and emerging developments, contextualise and communicate
• Developing narratives tailored for diverse audiences, including lay audiences and community members 
• Driving engagement, helping our community members deliberate and ideate constructively, and anchoring community conversations

Expectations

• Domain Knowledge: Strong understanding of current affairs, civic issues, urban topics, and governance, especially with a large metro city perspective
• Experience: Background in public policy, journalism, research, social impact, etc.
• Passion: Deep commitment to civic and community engagement
• Skills: Ability to analyse complex issues and distil insights; Storytelling skills to build compelling narratives. Excellent research, analytical, and writing abilities
• Temperament: Equanimity, balance, patience, and the ability to engage with diverse audiences effectively

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Volunteering opportunities

Community Anchor

We are looking for people passionate about improving their cities. If you are a knowledgeable civic volunteer and want to be part of our programmes committed to empowering citizens, we’d like to hear from you. You’d need to commit 8-10 hours a month, and be based in any major city of India. Do send us a note about yourself and why you’d like to help.

Researchers

We also welcome volunteers who can support us with research and data analysis. Email us explaining your interest, expertise and time commitment.

Citizen Writers

We work with a large pool of citizen contributors who share stories of change from their own neighbourhoods or spheres of work. Our work has been recognised for its innovative approach to community storytelling! We believe citizens have context and insight into their neighbourhood issues. Citizens have a point of view — “what is in it for me and my community” that drives their commitment and action. Citizens can also connect the dots between policy and how it impacts them. (See: What is Cognitive Surplus)

You could share an update on a local happening, or have in-depth knowledge of a field that you could share with others. You can write, contribute photo essays or make short films! It could be a report, opinion, analysis, interpretation, or a commentary on a local development, written with balance, fairness and an open attitude.  If you have a story to share, click here.

Note: Citizen contributions are voluntary.

Please note that only shortlisted candidates will be contacted for the next stage of the recruitment process.

We strive to be an equal opportunity organisation with an open and inclusive environment. We do not discriminate on the basis of religion, ethnicity, caste, class, language, gender (identity/expression/status), sexual orientation, appearance, disability, age, beliefs or any other basis.