A pothole is more than a road-maintenance problem. It is a public-safety risk and a test of civic accountability. But when a resident reports a dangerous pothole, what happens next? Who is responsible for fixing it, and what happens when complaints go unresolved?
As Chennai prepares for the North East monsoon, damaged roads and waterlogged potholes pose growing concerns for road users. Addressing these hazards requires more than temporary repairs — it calls for coordination between civic agencies and accountability at every stage.
Join Citizen Matters for a webinar bringing together a legal expert/community representative, a civic activist and an urban planner to trace the lifecycle of a pothole complaint, from reporting and verification to repair and road restoration.
The discussion will examine responsibilities, repair timelines, inter-departmental coordination, options for accident victims, and ways citizens can escalate unresolved complaints.
Who should attend? Chennai residents, community groups, civic activists, citizen journalists, road-safety advocates and anyone interested in safer roads and responsive governance.
Date, time and registration details as follows.
Date: 23rd October, Friday
Time: 6.00 PM
https://us06web.zoom.us/meeting/register/bdx8zRxFQ7y_NLmP1Ygy3A#/registration